Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Redemption Salon, we believe that casino gaming should be enjoyed as a form of entertainment only. Games of chance are designed with a house edge, meaning that over time, players are more likely to lose than win. Never gamble with money you cannot afford to lose, and do not view gambling as a way to earn money or solve financial problems.

Please gamble responsibly and within your means.

Age Verification

You must be 18 years of age or older to gamble in Canada. Some provinces may have higher age requirements. If you are under the legal age for gambling in your province, you are not permitted to use our site or participate in any gambling activities.

We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Frequently gambling longer than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or the amount of money spent from family and friends
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Needing to gamble with increasing amounts to achieve the same excitement
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape problems or relieve stress
• Losing relationships or opportunities due to gambling

If you recognize any of these signs in yourself or someone else, help is available.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose in a specified time period
• Reality Checks: Receive periodic reminders of your playing time and money spent during your session
• Session Time Limits: Automatically end your gaming session after a set amount of time
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

To activate any of these features, visit your account settings or contact our customer support team.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, reach out to one of these trusted organizations:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides resources, support, and information about problem gambling in Ontario and across Canada.
• Problem Gambling Services
  Available through provincial health services. Contact your provincial government's health ministry for local resources and counseling services.

International Organizations

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au

If You Need Help

Seeking help is a sign of strength, not weakness. If you believe you have a gambling problem, please reach out to one of the organizations listed above or speak with a healthcare professional. Support is available 24/7, and confidential counseling services can help you regain control.

Remember: You are not alone, and recovery is possible.